What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To allow us to better service you in responding to your customer service requests.
• To send periodic emails regarding your products and services.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
• Remarketing with Google AdWords
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Facebook’s advertising requirements can be summed up by Facebook’s Advertising Principles. They are put in place to provide a positive experience for users.
We have implemented the following:
- Advertising with Facebook Advertising
- Retargeting with Facebook Advertising
- Demographics and Interests Reporting
We along with third-party vendors, such as Facebook use first-party cookies (such as the Facebook Pixel) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google and Facebook advertises to you using the Google Ad Settings page and Facebook Ad Settings page.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email:
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at firstname.lastname@example.org or you can follow the instructions at the bottom of each email to unsubscribe and we will promptly remove you from ALL correspondence.
Service Vista’s SMS Messaging Alert Program Policy
What Information Do We Collect?
We will collect your mobile phone number and other personally identifiable information that you voluntarily provide to us (“Personal Information”) in order to participate in Service Vista’s SMS (Text) Messaging Alert Program. You may refuse to provide your Personal Information, and this may lead to your inability to claim special offers and participate in the marketing campaigns that our clients have built within our Messaging Alert Program.
Mobile devices may collect different information than what is collected by computers used to access our website. When connecting to our website using a mobile device that provides Internet access, if the mobile device service provider uniquely identifies the device, Service Vista will receive this information. Service Vista may use this unique mobile device identification information to offer extended services and/or functionality. Certain Service Vista services may require collection of the telephone number for your device. Service Vista may associate that telephone number with the mobile device identification information.
Some mobile phone service providers in the United States are required to operate a system that will pinpoint the physical location of devices that use their service. Depending on the provider, Service Vista may automatically receive such location information. Service Vista (or its service providers) may use and store this information to provide enhanced location-based services. However, it is not Service Vista’s practice to send unsolicited messages to your mobile phone.
How is Your Information Used and Shared?
Personal Information is collected in order to participate in the Service Vista SMS (Text) Messaging Alert Program pursuant to the specific Terms & Conditions for the Service Vista SMS (Text) Messaging Alert Program. Service Vista may use your Personal Information for the following purposes: to administer and improve the program and/or related services including SMS services; to provide Internet and/or mobile security, and to meet legal requirements. Service Vista, its affiliates and service providers may have access to your Personal Information and any information you enter through the text messaging service. Service Vista may work with affiliated organizations to perform certain functions on our behalf, such as managing data or processing information. These third parties will have access to your Personal Information only to the extent necessary to perform these specific functions and may not use it for any other purpose.
Privacy of Children
Service Vista does not knowingly collect Personal Information from children under the age of 13. Authorized users must be 18 years of age or older to participate in the Service Vista SMS (Text) Messaging Alert Program.
If you visit our website, Service Vista or a third-party may store or recognize some information on your computer in the form of a “cookie” or similar file that can help us make the site and/or services more functional. Cookies allow websites to “remember” a user’s activities and visits to a site. With most Internet browsers or other software, you can erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions to learn more about these functions. If you reject cookies, functionality of the site may be limited, and you may not be able to take advantage of the site’s features. Some telephones may also store cookies. Check your phone’s make and model and/or contact your carrier to determine how to change browser settings.
Mobile alerts may contain links to other sites on the Internet that are owned and operated by third parties. Service Vista is not responsible for the collection or use of your information at any third party sites.
We have reasonable administrative, physical and technical measures, policies and procedures in place to protect the privacy, security and confidentiality of your Personal Information that we collect and maintain. All Personal Information is stored on our secure servers, or that of our service providers, behind a firewall at a data center with strictly controlled access.
How Do You Contact Service Vista or Update Personal Information?
ServiceVista.io (Rigas Media LLC)
Sterling, VA 20164
Telephone: (540) 264-3358
We will retain your Personal Information for as long as your account is active or as needed to provide you with the services that you requested. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.